❓ Help Center
six8s Frequently Asked Questions
From opening an account to bKash deposits, game rules and bonuses — read answers to all questions about six8s in one place.
six8s is a trusted online gaming platform in Bangladesh. Both new and experienced players have various questions. Below we have answered the most frequently asked questions divided into five categories. If you cannot find an answer to your question, our 24/7 live chat support is always ready.
Account and Registration
Opening and Managing an Account
Opening an account at six8s is very simple. Go to the six8s Login page and complete registration with your name, mobile number and password. After registration, a verification code will be sent to your mobile. Once you enter the code, your account will be activated. The whole process can be completed in just a few minutes.
To open an account and participate in any game at six8s, you must be at least 21 years old. This rule is strictly enforced. During account verification, you may be asked to provide your national ID card or passport details as proof of age.
No, each user at six8s can only operate one account. If you attempt to open multiple accounts, all accounts may be suspended. If you have any issues, contact us via live chat.
Use the "Forgot Password?" option on the login page. Enter your registered mobile number or email address and a reset link or code will be sent to you. Enter the code and set a new password. If you have trouble, get help from our 24/7 live chat.
Yes, six8s verifies accounts to ensure security and fair play. A copy of your national ID card or other government-issued ID may be requested, usually before your first withdrawal or after a certain amount is reached. When verification is completed quickly, transactions continue without interruption.
Deposits and Withdrawals
Payments and Transactions
six8s currently accepts transactions through three of the most popular mobile banking services in Bangladesh: bKash, Nagad and Rocket. The minimum deposit amount is ৳100 for all methods. You can choose whichever method is most convenient for you.
Funds deposited via bKash are generally credited to your six8s wallet instantly. In most cases the balance updates within a few seconds to a few minutes. If there is a delay due to network issues, contact us via live chat.
The minimum deposit amount at six8s is ৳100 for all payment methods. The minimum withdrawal amount is ৳800. Before requesting a withdrawal, make sure your wallet has a sufficient balance and that the required wagering conditions have been met.
Withdrawal requests at six8s are generally processed within 15 minutes to 2 hours. This timeframe applies to both Nagad and Rocket. Withdrawals are faster when account verification has been completed.
six8s itself does not charge any transaction fees. However, your own bKash, Nagad or Rocket account's service charges may apply. Check the relevant mobile banking app for the latest charge information.
Games and How to Play
Games and Betting
six8s offers slot games, live casino, cricket betting, football betting, fishing games, card games and many more. You will find content from the world's leading game providers including Pragmatic Play, JILI, PG Soft and Spribe all in one place. New games are added regularly.
To bet on BPL matches, go to the cricket betting section at six8s. Choose your preferred match from the match list, select an option from the match winner or other markets and add it to the bet slip, set your amount and confirm. Live betting is also available.
Yes, six8s fully supports mobile browsers. You can play directly from a browser on any Android or iOS smartphone or tablet. There is no need to download a separate app. The website is optimized for mobile screens.
RTP stands for Return to Player — the theoretical rate of what percentage of the total money wagered in a game over a long period players can expect to get back on average. Games with a higher RTP have a mathematically greater chance of returning more. The RTP for each game is listed in the data provided by the game developer on its information page.
All games at six8s are sourced from internationally recognized game providers. These companies use RNG (Random Number Generator) technology which keeps every outcome completely random and unbiased. Fair play is a core principle of our platform.
Go to the live casino section on the six8s Casino page and choose your preferred table (roulette, baccarat, blackjack or a live dealer show). You can play with a professional dealer in real time. To participate in live games, you need a balance in your account and a stable internet connection.
Bonuses and Promotions
Offers and Rewards
six8s offers a 200% first-deposit bonus for new members, up to a maximum of ৳20,000. That means if you deposit ৳1,000, you will receive an additional ৳2,000 as a bonus. The wagering requirement on the bonus is just 10x, which is very accessible by industry standards.
Wagering requirement refers to how many times you need to bet the bonus amount before you can withdraw it. At six8s the wagering on the welcome bonus is just 10x. For example, if you receive a ৳5,000 bonus, after placing a total of ৳50,000 in bets the bonus funds become withdrawable.
six8s has five VIP levels: Bronze, Silver, Gold, Platinum and Diamond. You can move up to higher levels by playing regularly. Weekly cashback is available at each level — up to 0.3% at Bronze, 0.6% at Silver, 0.9% at Gold, 1.2% at Platinum and 1.5% at Diamond.
Weekly cashback is credited to your wallet. For details on the conditions for using cashback funds, check the six8s promotions page or ask live chat support. Diamond level members receive the most benefits.
Yes, the welcome bonus applies when you make your first deposit via bKash, Nagad or Rocket. This 200% bonus is available only on the first deposit. You can activate the bonus with a minimum deposit of ৳100.
Security and Responsible Gaming
Protection and Support
six8s uses SSL encryption technology to keep all data secure. Your personal information, payment data and gaming activity are transmitted through encrypted channels. Your information is not shared with third parties.
Responsible gaming means playing within limits, playing for entertainment and not treating gaming as a source of income. six8s offers players the ability to set deposit limits and use self-exclusion. Visit our responsible gaming page for more details.
Self-exclusion is a tool for keeping yourself away from gaming for a set period or permanently. To activate self-exclusion at six8s, contact our 24/7 live chat support or send an email to [email protected]. After your request, the account will be restricted within the designated time.
six8s customer support is available 24 hours a day, 7 days a week — fully in Bengali — via live chat. You can also contact us by email: [email protected]. Our team is always ready to help with any issue related to deposits, withdrawals, games and accounts.
If you feel that gaming is affecting your daily life, relationships or financial situation, take a break. Helpful resources and guidance are available on the six8s responsible gaming page. Our support team will help you with empathy and without judgment.
Still have questions? Contact support
Our Bengali-speaking support team is by your side day and night. Live chat responses are instant and emails are replied to quickly as well.
Live Chat
24/7 support in Bengali — instant response
Email support — fast replies